Refund policy
Return & Refund Policy
I’am — God's Dearly Loved Child
Every I’am product is made to order, with love and care. We want every piece you receive to be just right.
Returns and Exchanges
As our products are made to order, we do not offer voluntary returns or exchanges for change of mind, incorrect size selection, or personal preference.
This policy does not affect any statutory consumer rights that apply to your purchase.
Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or different from what you ordered, please contact us at hello@iamdearly.com as soon as possible.
Please include:
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Your order number
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A description of the issue
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Clear photographs of the product, if available
We will review your request and arrange an appropriate replacement, refund, or other remedy in accordance with applicable law.
Refunds
When a refund is approved, it will be issued to your original payment method.
Processing times may vary depending on your bank or payment provider.
Order Cancellations
Orders are sent for production after purchase. Please contact us immediately if you need to request a cancellation.
We will try to accommodate cancellation requests before production begins, but cannot guarantee cancellation once production has started.
Any applicable statutory cancellation rights remain unaffected.
Return Shipping
For confirmed damaged, defective, or incorrect products, we will cover reasonable return shipping costs where a return is required.
Please do not return an item before receiving instructions from our team.
Contact Us
I’am — God's Dearly Loved Child
Email: hello@iamdearly.com
Website: https://iamdearly.com
Made with love. Sent with care.